Privacy & Cookie Policy
Last updated: 2025-12-22
This Privacy & Cookie Policy explains how CFAY Ltd. (also referred to as “CFAY” or “we”) collects, uses, and protects your personal data when you visit cfayltd.com and when you contact us.
1. Who we are
Data controller: CFAY Ltd.
Contact: yenmin@cfayltd.com / Phone: +44 (0)79 2108 8026
2. What data we collect
- Contact details you provide (e.g., name, email address, phone number) when you email us or submit a form.
- Message content you send to us (e.g., enquiry details).
- Technical data (e.g., IP address, device and browser type) and usage data when cookies/analytics are enabled.
3. How we use your data
- To respond to enquiries and provide our services (language courses, Mandarin courses, culture experience, interpreting and translation).
- To improve website functionality, security, and performance.
- To measure and understand how visitors use our website (only if you consent to analytics cookies).
4. Legal bases (UK GDPR / GDPR)
- Consent: for non-essential cookies (e.g., analytics/marketing).
- Legitimate interests: for basic website operations and security (essential cookies, where applicable).
- Contract / pre-contract steps: to respond to service enquiries.
- Legal obligation: where required by law.
5. Cookies
Cookies are small text files stored on your device. We use cookies to keep the website working properly and (with your consent) to analyse traffic and improve the site.
Cookie categories
- Essential cookies: required for the website to function (cannot be switched off).
- Analytics cookies: help us understand traffic and usage (optional, requires consent).
- Marketing cookies: used for advertising/remarketing (optional, requires consent; only if we enable such tools).
6. Managing your cookie preferences
You can change your cookie choices any time by clicking:
You can also control cookies through your browser settings. Please note that disabling essential cookies may impact site functionality.
7. Sharing your data
We do not sell your personal data. We may share data with trusted service providers (e.g., hosting providers) to operate this website. If we use analytics tools (e.g., Google Analytics), they may process anonymised/aggregated usage data, but only if you consent to analytics cookies.
8. Data retention
We keep personal data only as long as necessary for the purposes described in this policy or as required by law.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and the right to withdraw consent at any time. To exercise your rights, contact us at yenmin@cfayltd.com.
10. Contact
If you have questions about this policy, contact us at yenmin@cfayltd.com.